Product Lead

Product Lead - CAFM Reactive Helpdesk / Field Service Management (FSM) Full-time Permanent Office Based - Wakefield£35,000 - £55,000 dep on experienceAre you a Product leader who''s just as comfortable running a requirements workshop with a facilities manager as you are reviewing a sprint backlog or presenting a delivery update to a board-level client?We''re exclusively partnering with a fast-growing B2B SaaS business to find a Product Lead to own their CAFM Reactive Helpdesk product - complete with an integrated Field Service Management (FSM) mobile platform.This is a genuinely hands-on, leadership role sitting at the intersection of Product Management, Business Analysis and Delivery - leading two Product Managers, owning the roadmap, and driving structured project delivery across client onboarding and platform development.What You''ll OwnThe end-to-end CAFM helpdesk / FSM product roadmap, balancing client need, commercial value and platform stabilityRequirements elicitation with clients and internal stakeholders - user stories, process maps, functional specs, acceptance criteriaStructured project delivery: client onboarding, platform rollouts, governance, RAID logs and stakeholder communicationLine management and mentorship of two Product Managers, shaping how the wider PM function operatesWhat We''re Looking ForProven experience leading a product team, with direct line managementStrong working knowledge of CAFM, reactive maintenance, or FSM (Mobile) operations - from a ..... full job details .....