Process Improvement Lead - Local Authority

Process Improvement Lead - Local AuthorityMap and review all processes and procedures ensuring that they are aligned with the corporate procedures, relevant legislation and industry best practice.Develop and implement new or improved processes where necessary, working with the team and ICT to better utilise existing digital tools in such processes while also implementing effective data oversight for the service where possible to measure improvements over time.Identify the necessary training requirements to meet the needs of the processes.Undertake any other duties related to Green Spaces processes as determined by the Head of Culture, Leisure and Environment.Person specification
Experience in successful change management, improving processes in a public facing service or similarStrong problem solving, analytical and evaluation skillsAbility to communicate effectively with a range of stakeholders and at all levelsStrong IT skills and ability to disseminate information in a quick, efficient and accurate mannerFlexible and adaptable work styleDiplomatic, tactful and capable of being assertiveCurrent driving licence and ability to travel between different locations within the boroughExperience in a local government or public sector environmentCreative, innovative and capable of thinking ..... full job details .....