Process Improvement Analyst

Your new companyA vibrant and fast-growing organisation in the property and real-estate sector operating across multiple cities in the UK and Europe. Your new roleAs an Operational Process Improvement Analyst, you''ll play a hands-on role in driving practical, meaningful change across the organisation. Working directly with teams, you''ll uncover what''s really happening on the ground, map processes, identify friction points, and design improvements that enhance both colleague and customer experience. You''ll collaborate with Technology and Business Improvement teams to deliver impactful solutions, feed insights into the wider change pipeline, and help embed the Group''s automation and AI strategy into everyday operations. This is a role where you''ll see the tangible results of your work, removing blockers, simplifying processes, and making teams'' working lives easier.Key Responsibilities:Understand team workflows, map processes, and identify operational blockersDiagnose day-to-day challenges and deliver practical, measurable improvementsSimplify, standardise, centralise and automate processesPartner with Technology and Business Improvement teams to deliver changeSupport the rollout of automation and AI initiatives across operationsTrack and measure improvement impact using relevant KPIsBuild strong cross-functional relationships to ensure improvements align with wider business needsWhat you''ll need to succeedA naturally curious mindset with a passion for understanding ..... full job details .....