Principal Product Manager - High Volume Servicing

hackajob is collaborating with Wise to connect them with exceptional professionals for this role. Company Description Wise is a global technology company, building the best way to move and manage the world''s money. Min fees. Max ease. Full speed. Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money. As part of our team, you will be helping us create an entirely new network for the world''s money. For everyone, everywhere. More about our mission and what we offer. Job Description The Mission We''re looking for a Product Manager to own the holistic servicing experience of High Volume customers. Those customers are transacting the most, have complex financial requirements and rely on us most heavily to get it right - therefore expert, personalised support is essential to their success. We are striving to solve customer problems as effectively and as early as possible, and we have an amazing operational team helping us bring this vision to life. We''re looking for someone who will continue the momentum we have in this domain and drive customer success, resulting in better activation, expansion and retention of our highest grossing customer segment. This role sits at an intersection of High Volume growth and lifecycle strategy, Servicing and Fincrime squads, design and data, including building AI solutions where it helps us be more ..... full job details .....