https://jobs.co.uk/job/prevention-amp-engagement-officer-trent-amp-dove-housing--e518aba4-5a39-43af-84ed-897b7edad6ca RSS feed for Prevention & Engagement Officer at Trent & Dove Housing. en-gb Wed, 10 Jun 2026 11:37:14 GMT https://jobs.co.uk/job/prevention-amp-engagement-officer-trent-amp-dove-housing--e518aba4-5a39-43af-84ed-897b7edad6ca https://jobs.co.uk/job/prevention-amp-engagement-officer-trent-amp-dove-housing--e518aba4-5a39-43af-84ed-897b7edad6ca Wed, 03 Jun 2026 23:00:00 GMT Location: Burton upon Trent | Salary: £33335/annum | Type: Permanent | Tenancy Sustainment Officer About the role As a Tenancy Sustainment Officer, you will provide flexible, preventative and person-centred support to customers who need ongoing help to sustain their tenancy. Working closely with internal and external agencies, you will work with people with a wide range of needs, including those affected by disability, mental health challenges, learning difficulties or fluctuating capacity. Key responsibilities Act as a key point of contact for customers who require additional support to maintain their tenancy. -Build positive relationships and maintain regular contact with customers to provide early, preventative support. -Identify risks such as rent arrears, safeguarding concerns, anti-social behaviour or property issues and intervene at an early stage. -Work collaboratively with internal teams and external agencies to coordinate support and improve outcomes for customers. Maintain accurate, confidential records and contribute to a consistent safeguarding approach across the organisation. What we''re looking for -Confidence in working with customers with a range of support needs. -The ability to take a solutions based app... Permanent