Pre Litigation File Handler

The Pre-Litigated File Handler will run and maintain their own caseload of up to 250 pre-litigated files to conclusion or the point of litigation. These will consist of a mixed caseload between NIHL (Noise Induced Hearing Loss) claims as well as HAVS (Hand Arm Vibration Syndrome) claims. The successful candidate will undertake a variety of tasks on pre-litigated files to ensure all Client KPI''s and SLA''s are met. This role would be ideal for a candidate who is looking for experience running their own caseload. Key Responsibilities Maintain a caseload of approximately 250 files. Completion of Tracker Strategy document. Sending out Initial Letters and completing initial file opening procedures upon receipt of new files Companies Searches and ELTO Searches. Director searches and letters. Instructions to investigators. Telephone/email chasers to claimant solicitors, insurance companies and brokers for HMRC Schedule, medical evidence, mandates and updates. General admin including diarising dates for Protocol expiry Escalation of files to Team Leader for review when key milestones triggered Updating database on Tracker Policy queries to client for insured. Requesting documents from Insurer. Request and review OH and Personnel records from insured. Review medical, engineering evidence and witness evidence. File Closure Notifying brokers and co-defendants of closure General admin- diary dates Undertake ad hoc duties to support the team as required To ensure compliance with the ..... full job details .....