Pre-Compliance Agent

Pre-Compliance AgentRed Recruitment is recruiting a Pre-Compliance Agent to join a training and apprenticeship provider in Slough, helping learners get everything in place to start their training.You''ll contact learners being enrolled by their employers, gathering the documents needed ahead of their start date and supporting them through the process. These are warm, supportive conversations with no cold calling involved.This is a fantastic opportunity for someone with strong customer service skills who enjoys a busy environment and can balance a fast pace with excellent attention to detail.Benefits and Package for a Pre-Compliance Agent:Salary: 15.38 per hourHours: Monday-Friday, 9am-5pmContract: Temporary ongoing, with the potential to become permanentLocation: Slough Trading Estate, office-basedQuarterly performance-based bonus Key Responsibilities of a Pre-Compliance Agent:Contacting learners by telephone to gather the documents required before they start their trainingWorking with the sales team to understand the requirements for each learner group, which vary depending on the client and training programmeCollecting documents such as ID, right-to-work evidence, learner CVs, skills assessments, Pre-Compliance etc.Supporting learners with completing their documents, including helping them put together a CV over the phone where neededFollowing up on outstanding information and prioritising workloads to meet training start datesMaintaining accurate records and passing ..... full job details .....