Pre-Compliance Agent

Pre-Compliance Agent Red Recruitment is recruiting a Pre-Compliance Agent to join a training and apprenticeship provider in Slough, helping learners get everything in place to start their training. You''ll contact learners being enrolled by their employers, gathering the documents needed ahead of their start date and supporting them through the process. These are warm, supportive conversations with no cold calling involved. This is a fantastic opportunity for someone with strong customer service skills who enjoys a busy environment and can balance a fast pace with excellent attention to detail. Benefits and Package for a Pre-Compliance Agent: Salary: £15.38 per hour Hours: Monday-Friday, 9am-5pm Contract: Temporary ongoing, with the potential to become permanent Location: Slough Trading Estate, office-based Quarterly performance-based bonus Key Responsibilities of a Pre-Compliance Agent: Contacting learners by telephone to gather the documents required before they start their training Working with the sales team to understand the requirements for each learner group, which vary depending on the client and training programme Collecting documents such as ID, right-to-work evidence, learner CVs, skills assessments, Pre-Compliance etc. Supporting learners with completing their documents, including helping them put together a CV over the phone where needed Following up on outstanding information and prioritising workloads to meet training start dates Maintaining accurate ..... full job details .....