PRADA Stock Controller, Selfridges

JOB PURPOSE

As Prada Stock Controller, You support the Stock Manager in all the responsibilities related to the warehouse management and in providing services to the Store.You ensure the correct handling of goods in store, complying with the KPI’s and guidelines and company procedures for the care of the product. You hold yourself accountable to achieve your individual and team target, acting as proactive player in ensuring the best service and responding to the customer needs for both in store and on ecommerce channel.KEY RESPONSIBILITIES

Ensure the care and protection of the product according to company guidelinesDay-to-day management of goods receipt and storage in line with company procedures and criteria, preparing products to be brought to the sales floor and in special areas while optimizing the timing efficiencyPrepare shop-to-shop and returns transfers in compliance with company guidelines and timelinesPrepare the flow of E-Commerce orders (Prada.com or e-Tailers) making sure to guarantee the required service levelsPrepare the flow of the damaged products, not sellable product (On Hold, Consignment ...), products under repairOrganizes the Packaging and Stationery physically and on the IT systemsOrganizes the Display objects systemParticipate in the correct management of Uniforms flowParticipate in the correct management of correct flow of Gifts flowCorrect protection and packaging of the product both inside the store and for transfers, including E-Commerce shipmentsEnsure that the company guidelines are adopted in the event of theft, especially in terms of communication and documentation producedSupport in the prompt investigation in the event of system negativesManage the flow of the product and the related documentation, recording their movement in the IT systemParticipate in the organization and execution of the Physical and Cycle Inventories of the finished product and accessory locations (packaging / stationery and Engineering materials) respecting the company timingSupport the management of the warehouse activities related to salesEnsure security and cleanliness of the warehouseSupport the Stock Manager in optimizing and rationalizing all available spaces (in collaboration with the Store Manager and the Store Operations Manager)Support Sales Associates in the sales process and collaborates with the Visual Merchandising team in case of needMaintain contacts and relationships with the providers usedKeep updates and organizes the archive monthly basisComply with KPIs updates, guidelines and company procedures from the relevant Store Operations Manager, from the Store Manager or from the HeadquartersKNOWLEDGE AND SKILLS

Similar experience within a luxury or premium brandUnderstanding of luxury customer serviceExperience in building a long-lasting relationship with clientsBeing able to work in a team as well as aloneExcellent communication and interpersonal skillsFluency in EnglishJoining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics. We believe that diversity is a value and we are committed to build a fair and respectful workplace for ..... full job details .....