Practice Lead - DuckCreek

The DuckCreek Practice Lead will design and deliver modern, customer-focused solutions for the insurance sector. The role will involve working closely with clients, internal delivery teams and the transformation office to understand business challenges and turn them into practical solutions that can be implemented.Client DetailsMy client is a global insurance focused consulting, technology and operations partner that helps insurers, reinsurers, brokers and Lloyd''s market participants transform their businesses, improve operational efficiency and accelerate digital adoption. Combining deep insurance domain expertise with technology, analytics, AI and operational services, they support clients across the entire insurance value chain, from underwriting and policy administration through to claims, finance and business transformation.DescriptionLead the design and delivery of insurance services solutions across underwriting, claims, policy servicing, billing and reinsurance.Work with clients to understand business challenges and turn them into clear, practical and deliverable solutions.Redesign insurance processes to improve efficiency, scalability and suitability for automation and AI-led delivery.Define how work should be managed between people, systems and AI tools, including decision points, controls and exception handling.Lead workshops, process reviews and solution design sessions with clients and internal teams, creating reusable frameworks, process maps and ..... full job details .....