PPM Team Leader

PPM Team Leader - Social HousingLocation: HarlowSalary: 31,000 per annum + 750 annual bonusWorking Pattern: Office BasedSector: Social Housing / Property ServicesAbout the RoleWe are currently recruiting for a PPM Team Leader to join a busy property services team based in Harlow.This is an office-based position, overseeing the day-to-day delivery and coordination of Planned Preventative Maintenance (PPM) works within a social housing environment.The successful candidate will be responsible for supporting the team to ensure planned maintenance works are scheduled, coordinated and completed efficiently, while maintaining a high level of customer service and meeting contractual requirements.Key ResponsibilitiesLead and support a team responsible for the coordination and delivery of PPM works.Oversee the scheduling and allocation of planned maintenance jobs.Monitor workloads, productivity and team performance to ensure targets are achieved.Ensure works are progressing within agreed timescales and contractual requirements.Liaise with operatives, contractors, clients and internal teams to resolve issues and delays.Monitor outstanding works and take appropriate action to prevent backlogs.Deal with escalated queries and support the team with more complex issues.Maintain accurate records and ensure systems are kept up to date.Produce and monitor reports relating to team performance, workloads and outstanding works.Support the implementation and improvement of PPM processes and ..... full job details .....