PPD / Print Production Field Service Engineer

Role : Production Print / Photocopier Service Technician Location: Field Based - North West - Greater Manchester / Lancashire / North Wales Employer: (Recruiting on behalf of a leading technology solutions provider) Pure Talent Group are looking for either a Production Print Service Technician or a Photocopier FSE interested to upskill to PPD to join a well established and respected technology solutions provider. In this field based role, you''ll be the face of the business on customer sites, delivering expert technical support and ensuring high end production print equipment performs at its best. Your responsibilities will include: Diagnosing and resolving technical faults Installing and networking PPD devices Providing customer training to help users get the most from their equipment Working collaboratively with the wider service team to meet SLAs and performance targets Using tablets, laptops and diagnostic tools to support continuous service improvement Keeping your skills sharp through ongoing training, including hands on, computer based and occasional residential courses This is a fast paced, varied role where no two days look the same, perfect for someone who thrives on problem solving and delivering exceptional customer service. Skills required: Strong networking knowledge Excellent customer communication skills Previous experience in a Production Print Service Technician role or a Photocopier FSE interested in developing new skills Package: Up to £34,000 ..... full job details .....