PPD / Print Production Field Service Engineer

Role : Production Print Service Technician
Location: Field Based - North West - Greater Manchester / Lancashire / North Wales 
Employer: CV Bay Ltd (Recruiting on behalf of a leading technology solutions provider)  
 
CV Bay are looking for a Production Print Service Technician to join a well-established and respected technology solutions provider.
In this field-based role, you''ll be the face of the business on customer sites, delivering expert technical support and ensuring high-end production print equipment performs at its best.
 
Your responsibilities will include:

• Diagnosing and resolving technical faults
• Installing and networking PPD devices
• Providing customer training to help users get the most from their equipment
• Working collaboratively with the wider service team to meet SLAs and performance targets
• Using tablets, laptops and diagnostic tools to support continuous service improvement
• Keeping your skills sharp through ongoing training, including hands-on, computer-based and occasional residential courses

This is a fast-paced, varied role where no two days look the same, perfect for someone who thrives on problem-solving and delivering exceptional customer service. 
 
Skills required:

• Strong networking knowledge
• Controller and colour profile experience
• Understanding of operating systems
• Excellent customer communication skills
• Previous experience in a Production Print Service Technician role 

Package:

• Up to £34,000
• 10% bonus
• 26 days holiday + bank holidays (with the option to purchase additional days)
• Access to extensive training and development, including award-winning learning content
• Enhanced family leave
• Life assurance options
• An additional paid day off dedicated to mental health
• A generous pension plan to help maximise your future savings
• Discounts on activities, technology, restaurants and more
• An extra paid volunteering day each year
• Independent Employee Assistance Programme offering 24/7 wellbeing support for you and your immediate family 

How to apply: 
 
Click the link below to submit your CV for consideration.
 
If you are currently seeking an Production print position, please send us a copy of your CV via the link below or call our mainline on (phone number removed) and ask for Nicola Foxall (url removed) who will give you a call for a confidential chat. CV Bay Ltd are a UK based Engineering recruitment company with teams specialised in recruiting for the Engineering sector and have a range of Print production roles in this sector.  
 
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