Portfolio Officer

Job Title: Portfolio Officer Contract Type: PermanentSalary: £31,302.63 per annum Working Hours: 37.5 hours per week Working Pattern: Monday - Friday, Hybrid Location: Carlisle, CumbriaIf you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don''t meet all the essential criteria on the job description. Please note that whilst we will accept applications on the basis of any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates. The difference you will make as a Portfolio Officer To deliver effective housing management services and act as an ''account manager'' for third parties relationships (such as Managed agents, Care or Support providers and Local Authorities), ensuring effective services are delivered to customers within a designated patch. Delivered in an agile manner, through flexible, self-led and resourceful processes that enables putting customer first. About you We are looking for someone with: • Proven track record of delivering a high quality customer service function, preferably in the housing sector. • Effective stakeholder management, both internally and external to ..... full job details .....