Portfolio Manager

Portfolio Manager – Clifton, Bristol
Salary: £28,000 basic + realistic OTE £32,000+
We’re recruiting for an experienced Portfolio Manager to join a successful, award-winning property management team based in Clifton, Bristol.
This is an excellent opportunity for a driven property professional who is passionate about delivering outstanding customer service, building strong landlord relationships, and ensuring properties are managed to the highest standards.
You’ll take ownership of a portfolio of managed properties, overseeing maintenance, compliance, and day-to-day property management while helping to deliver an exceptional experience for both landlords and tenants.
Previous experience in property management and client relationship management is essential. Experience in student lettings would be an advantage but is not essential.
Key Responsibilities

• Act as the main point of contact for portfolio landlords, building strong and lasting relationships.
• Manage reactive maintenance issues and implement proactive property maintenance plans.
• Conduct property visits and ensure properties meet all relevant legal and regulatory requirements.
• Handle landlord and tenant enquiries, complaints, and issues professionally and efficiently.
• Lead and coordinate the student changeover process, ensuring a smooth and well-organised transition.
• Support and mentor junior team members, setting a positive example across the team.
• Stay up to date with lettings legislation and ensure compliance is maintained across the portfolio.
• Help drive landlord retention, portfolio growth, and overall team performance.

What We’re Looking For

• Proven experience in property management.
• Strong communication and relationship-building skills.
• Excellent organisational skills and the ability to manage competing priorities.
• A proactive approach to maintenance, problem-solving, and customer service.
• A good understanding of property compliance and lettings legislation.
• The confidence to handle challenging situations professionally.
• The ability to support colleagues and contribute positively to a high-performing team.
• Student lettings experience would be beneficial but is not essential.

What’s on Offer?

• £28,000 basic salary, depending on experience.
• Realistic OTE of £32,000+, including pooled team commission and individual performance-related incentives.
• Additional opportunities to earn rewards for landlord growth and retention.
• 25 days’ annual leave plus bank holidays, increasing after three and six years of service.
• A vibrant working culture with regular company-funded socials and team events.
• Funding and full support for CeLAP qualifications.
• Ongoing training, mentoring, and professional development.
• The opportunity to work within an energetic, professional environment where high standards and team success are recognised.

Working Hours & Location
Hours: Monday to Friday, 8:45am–5:30pm.
No regular weekend working, although occasional weekend support may be required during the student changeover period, with prior notice.
Location: Clifton, Bristol, BS8.
Start Date: Flexible for the right candidate.
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