Portfolio Analyst

Job Title: Portfolio Analyst Based: Chichester / Hybrid Role: Full time Permanent Salary: £26,250 plus bonus and career path Represent the customer in holding retailers to account, tracking resolution of open queries in Company Software Develop a detailed understanding of tariffs and charging methodologies, using this to analyse invoices within SLA. Data steward, ensuring a high level of accuracy and robust data quality Main Responsibilities for the Portfolio Analyst Main responsibilities kfjnvdkney Areas Tasks Analysis Interrogate invoices to ensure retailers are providing accurate information for customers, challenging them as appropriate and tracking resolution through the billing query process. Regularly review and compare data between company CRM and the central market, investigating and correcting disparities Investigate and explain variances and trends, providing insight internally and to customers Invoice Validation and Data Management Validate both paper and electronic billing to ensure customer contract SLAs are achieved. Develop a strong knowledge of market structure and tariffs. Provide insight as to the impact of any updates on the team and wider business and use this knowledge to identify savings opportunities. Complete payment files in appropriate branded format on a customer agreed timeframe to ensure invoices are paid. Review and update CRM data regularly, in conjunction with other analysts to ensure data is high quality. Challenge retailers on ..... full job details .....