Porter/Concierge (W2) (Mon-Fri: Days)

Porter / Concierge (Residential) Location: London, Bayswater (W2) Hours: Mon-Fri 09h00-17h00 (Permanent) Salary: £28k per annum We are seeking an exceptional Porter / Concierge to provide resident services at Porchester Terrace, a premium residential development in London W2. The Role: As the primary on-site point of contact during working hours, you will manage a versatile mix of front-of-house service and operational oversight. Your responsibilities will include: Resident Hospitality: Providing a visible, welcoming presence, assisting residents within communal areas, handling routine enquiries, and managing visitor access. Parcel Management: Securing and organizing incoming deliveries, notifying residents, and distributing parcels directly to apartment doors. Building Security and Safety: Conducting regular internal and external patrols, checking access control systems, monitoring CCTV, and keeping fire exit routes completely clear. Estate Presentation: Carrying out light housekeeping to keep the lobby and entrance areas pristine, monitoring external cleaning contractors, and managing the rotation of refuse/recycling bins for local authority collection. Maintenance and Contractors: Conducting visual checks of communal plant machinery, logging maintenance defects for the Managing Agents, and supervising visiting contractors. Site Administration: Managing the key register, updating daily incident logs, and working closely with the Managing Agents to ensure smooth ..... full job details .....