Porsche Warranty Administrator

About the Role We are looking for a highly organised and detail oriented Warranty Administrator to join our Porsche Aftersales team. This is a key role supporting workshop operations, ensuring warranty claims are processed accurately, efficiently, and in full compliance with Porsche UK and Porsche AG standards. Key Responsibilities Accurately prepare, submit, and monitor all warranty and goodwill claims. Review job cards, technician notes, and supporting documents to ensure compliance. Maintain up-to-date knowledge of Porsche warranty policies and procedures. Liaise with technicians, service advisors, and the Aftersales Manager to resolve queries. Monitor outstanding claims, audit results, and recoveries to maximise warranty performance. Support internal and external warranty audits. Maintain organised records and documentation for all claims. Coach and develop the Technical Team with new process or repair methods. About You You will thrive in this role if you are: Exceptionally organised with strong attention to detail. Confident using dealership management systems (DMS) Experienced in automotive warranty administration (Porsche or prestige brand preferred). A proactive communicator who builds strong relationships across Departments. Able to work to deadlines in a very fast paced Aftersales environment. When applying for this role please consider that we require candidates to have Warranty Administrator experience as a minimum requirement for this role. Why ..... full job details .....