Porsche Customer Relations Specialist

We have an excellent opportunity available for a Customer Relations Specialist to join our team at Porsche Centre Edinburgh. As a Sytner Customer Relations Specialist, you will provide outstanding customer care as well as maintaining long-term relationships with our customers. You will also manage our database, diary and appointments and keep customers updated on the latest products in order to increase sales. Resolving customer issues quickly and efficiently is of paramount importance whilst also ensuring to understand our customers'' individual needs. This is a challenging role where customer care always comes first, requiring excellent communication skills and a commitment to maintaining our core Company values. Ultimately, our Customer Relations Specialist will work closely with our Aftersales team to ensure that we are offering best advice and providing a world-class service to all our customers. The role as Customer Relations Specialist can require a variety of flexible working patterns, which can typically include weekends to ensure we provide our customers with the highest possible levels of service. About you Don''t worry if you do not have previous experience, we want applications from individuals with a willingness to learn and progress. Training is provided through our dedicated in-house Learning and Development team and outstanding manufacturer courses to support your career. You will have excellent interpersonal, organisational and administrative abilities ..... full job details .....