Pop-up Shop Lead

The Pop-up Shop Lead will manage all aspects of the Derry Castle Street Pop Up Shop, including leading and supporting volunteers, maximising income generation and ensuring an excellent customer and donor experience. As this is a newly established pop-up shop, the post holder will play a key role in setting up, developing and embedding the shop within the local community during its first year of operation. This includes building volunteer capacity, developing donation streams, establishing effective shop systems and contributing to the evaluation of the pop-up model to inform future retail development. The post holder will act as an ambassador for Concern Worldwide, ensuring the shop becomes a welcoming, sustainable and successful community retail space that supports Concern''s mission and raises awareness of its work and campaigns. This is an exciting time to join the retail team as we establish and grow this new community-focused pop up shop. About You: ESSENTIAL Experience Experience working in a retail or customer facing environment. Experience supporting the setup, development or growth of a retail, community or social enterprise initiative. Experience organising priorities and working effectively within a fast-paced operational environment. Experience supervising or coordinating people within a retail, hospitality, charity or customer-focused environment. Experience supporting the day to day running of a shop, store or customer focused operation. Experience ..... full job details .....