Plumber

Plumber – Social Housing Reactive Maintenance

Salary: £44,000 per annum + Company Van + Fuel Card
Location: London
Sector: Social Housing / Property Maintenance

The Opportunity

Our client, a leading provider of property maintenance services, is looking to recruit an experienced Plumber to join their reactive maintenance team working across London.

Offering a competitive salary of £44,000 per annum, alongside a company van and fuel card, this is an excellent opportunity for a skilled plumber looking to join an established organisation and play a key role in improving service delivery across its social housing contracts.

The successful candidate will become part of a dedicated Care Team, focused on improving customer satisfaction, resolving service issues and supporting the recovery of existing contracts.

Our client is looking for a proactive and customer-focused individual with excellent problem-solving skills, strong plumbing knowledge and a genuine commitment to achieving a high first-time fix rate.

This is a role for someone who takes pride in their work, can identify the root cause of a problem and deliver effective, long-lasting repairs while providing an excellent service to residents.

Key Responsibilities

• Carry out reactive plumbing repairs and maintenance within occupied social housing properties across London.
• Diagnose faults accurately and identify practical, long-lasting solutions.
• Achieve a high first-time fix rate, minimising repeat visits and reducing outstanding repairs.
• Deliver excellent customer service, treating residents with professionalism, courtesy and respect.
• Use strong problem-solving skills to resolve challenging repairs efficiently and effectively.
• Work as part of the Care Team to improve service standards, resolve customer concerns and help recover existing contracts.
• Complete repairs safely, efficiently and to a high standard of workmanship.
• Maintain accurate records of completed works, materials used and any follow-on repairs required.
• Communicate effectively with residents, colleagues and management to ensure repairs are completed promptly.
• Represent our client professionally when working in residents' homes.

The Ideal Candidate

To be considered for this opportunity, you will have:

• Proven experience as a Plumber, ideally within social housing, reactive maintenance or domestic property repairs.
• Strong fault-finding and diagnostic skills, with the ability to work independently and solve problems effectively.
• A proven focus on completing repairs right first time and reducing unnecessary repeat visits.
• Excellent customer service and communication skills.
• A professional, approachable and respectful manner when dealing with residents.
• The ability to manage a reactive workload and prioritise jobs effectively.
• A reliable, proactive attitude and a commitment to quality workmanship.
• A full UK driving licence suitable for the role.

Qualifications

The following qualifications are preferred:

• NVQ Level 3 in Plumbing or an equivalent relevant qualification.
• G3 Unvented Hot Water qualification.
• Part P Electrical qualification.

These qualifications are preferred rather than essential. Our client values practical experience, technical ability and a positive, customer-focused approach.

What's on Offer

• £44,000 annual salary.
• Company van provided.
• Fuel card provided.
• The opportunity to join a dedicated team focused on improving service delivery and customer satisfaction.
• A key role in helping improve the performance of established social housing contracts.
• The opportunity to make a positive difference to residents through reliable, high-quality repairs.

How to Apply

If you are an experienced Plumber with a background in reactive maintenance, excellent problem-solving skills and a passion for delivering outstanding customer service, we would like to hear from you.

Apply today with your CV. A member of our recruitment team will review your application and contact suitable candidates to discuss the opportunity in more detail.

Don't miss out on this opportunity to join our client's team as a Plumber in London. Apply today!