plant hire controller

Job Title: Hire Desk Controller

Location: Redditch

Salary Range: -30,000 - -40,000

Company Overview:-Our client is an industry-leading groundworks contractor with a strong reputation for delivering high-quality projects across the construction sector. They are expanding their plant division and are seeking a talented Senior Hire Desk Controller to join their team in Redditch. This is an exciting opportunity to be part of a dynamic and forward-thinking organization that values innovation, teamwork, and excellence.

Position Overview:-As a Hire Desk Controller, you will play a crucial role in managing the hire of construction equipment, ensuring efficient operations, and delivering exceptional service to our clients. You will be responsible for overseeing the day-to-day activities of the hire desk, providing leadership to a team of hire desk controllers, and maintaining strong relationships with both internal and external stakeholders.

Key Responsibilities:

• Manage and lead a team of hire desk controllers, providing guidance and support to ensure smooth operations.
• Oversee the scheduling and allocation of construction equipment to various projects, optimizing resource utilization.
• Maintain accurate records of equipment availability, hire rates, and contracts.
• Handle customer inquiries, resolve issues, and provide exceptional service to clients.
• Collaborate with other departments, such as logistics and maintenance, to ensure timely equipment delivery and maintenance.
• Monitor and improve processes to enhance efficiency and customer satisfaction.
• Assist in the development of pricing strategies and rental agreements.
• Conduct regular performance reviews of hire desk staff and provide training and development opportunities.
• Ensure compliance with health and safety regulations and company policies.
• Play a key role in managing and resolving any operational challenges that may arise.

Qualifications:

• Previous experience in a hire desk controller or similar role within the construction or plant hire industry.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Proficiency in using hire management software and Microsoft Office applications.
• A proactive and solutions-oriented mindset.
• Knowledge of construction equipment and industry regulations is a plus.
• A valid driver''s license may be required.

Benefits:

• Competitive salary package between -30,000 - -40,000, commensurate with experience.
• Opportunities for career advancement within a growing organization.
• Pension scheme and additional employee benefits.
• A supportive and collaborative work environment.
• Training and development opportunities to enhance your skills.

Application Process:-If you are a motivated individual with a passion for the construction industry and possess the skills and experience required for this role, we invite you to apply. Please submit your CV and a representative will call you shortly after.