Planning Technician

Planning Technician (Contract)Location: Glasgow (Hybrid) Rate: £180-£215 per day (Inside IR35) Duration: 12 months Start: ImmediatelyWorking pattern: Monday to Friday, 08:00 - 15:30We''re working with a leading utilities organisation supporting critical infrastructure across Scotland, currently looking to bring in a Planning Technician to join their Customer Response and Streetworks team.This is a fantastic opportunity to play a key role in coordinating essential field operations, ensuring work is delivered efficiently while maintaining a strong focus on customer experience.The RoleAs a Planning Technician, you''ll be responsible for planning, scheduling, and managing a high volume of reactive and customer-driven work, including repairs and streetworks activity.You''ll act as the central point of contact between field teams, customers, and key stakeholders-ensuring work is prioritised effectively, delivered in line with SLAs, and communicated clearly throughout.This is a fast-paced, operational environment where no two days are the same, and the ability to balance competing priorities is essential.ResponsibilitiesPlan and schedule reactive and planned works using core systemsManage and prioritise workloads in line with SLA targets and urgencyAct as the main point of contact for field teams, supporting multiple stakeholders at onceCoordinate work raised via the customer contact centre and ensure smooth deliveryMaintain ongoing communication with customers and external ..... full job details .....