Planning Scheduler

Hyperion Partners are delighted to be recruiting on behalf of our client, for an organised and proactive Scheduler to join their team in Basildon on a 12-month fixed-term contract. This is an excellent opportunity for an experienced scheduler, planner or coordinator to play a key role in ensuring responsive maintenance and facilities management services are delivered efficiently. You''ll be responsible for planning and scheduling engineers'' workloads, managing appointments and supporting the smooth day-to-day operation of the service. Key Responsibilities Schedule and coordinate engineers'' diaries to maximise productivity and meet service level agreements (SLAs). Allocate reactive and planned maintenance works to the appropriate operatives. Liaise with engineers, subcontractors and customers to arrange and confirm appointments. Monitor work progress and adjust schedules to respond to changing priorities. Ensure all scheduling information is accurately recorded and updated on the relevant systems. Handle incoming telephone and email enquiries professionally and efficiently. Work closely with operational teams to ensure jobs are completed within agreed timescales. Produce reports and provide administrative support where required. About You We''re looking for someone who is highly organised, customer-focused and able to thrive in a fast-paced environment. You will have excellent communication skills and be confident managing multiple priorities ..... full job details .....