Planner/Works Programmer

Annual salary: up to £30,962.61PlannerLocation: Ilford Full time / PermanentSalary: £30,962.61Hours: 42.5 hours Monday - FridayMears are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities. We are looking for an organised and proactive Planner to join our local repairs team. You''ll play a vital role in ensuring repairs are scheduled efficiently, works are allocated to operatives, and jobs are completed quickly and to a high standard. As the key link between residents, operatives, and colleagues, you will help deliver a customer-focused, responsive repairs service.Duties:Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.Work closely with administrators, supervisors, and contractors to ensure a seamless service.Cover for other planners when needed and attend meetings or training sessions as required.Follow company policies and Health and Safety ..... full job details .....