Planner / Scheduler

Job Title: Planner / SchedulerLocation: Marham, NorfolkSalary: c 34,000Our client is the UK''s leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country.The main purpose of the role is to engage with enquiries received by the business by visiting sites/clients to understand the scope of work to improve the company''s conversion rate. You will focus on safeguarding the opportunity, tracking and pricing projects and developing and maintaining strong working relationships with clients.For this role, you must have experience as a Planner / Scheduler working on a Social Housing contract, either for a main contractor or RSL (Social Landlord), along with excellent time management and communication skills. You will also have experience of using a repairs and maintenance software.Planner / Scheduler Responsibilities:Managing calls on systemManaging operatives diariesGeneral administrationPlanning repairs and maintenance requests to the relevant operativeEnsure trade skill sets and location parameters are working effectivelyLiaising with operatives, tenants and the ClientDocument Control - Ensure worksheets are received and checkedWork towards individual and client KPI''sDeal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance worksTracking and monitoring to ..... full job details .....