Planner / Scheduler / Coordinator

Planner / Scheduler / Coordinator Maidstone 30,000Huntress is currently recruiting for a Planner / Scheduler / Coordinator to join our client''s Planning, Scheduling and Dispatch team based in Maidstone.This is an excellent opportunity to become part of a busy and dynamic department responsible for coordinating field-based operatives across the UK. We''re looking for someone who is highly organised, able to prioritise effectively, and thrives in a fast-paced environment. Full training will be provided, along with genuine opportunities for progression and development.Please note: This position operates on a rotating shift pattern, so flexibility is required.Key ResponsibilitiesSchedule both reactive and planned works for field-based operatives using a range of workforce management systems.Communicate regularly with operatives to ensure jobs are completed efficiently and remain on schedule.Monitor service levels, response times, and SLAs, ensuring all work is delivered within agreed timescales.Identify potential scheduling issues or delays at an early stage and escalate where necessary.Support the smooth day-to-day coordination of field operations across the UK.About YouStrong organisational and problem-solving skills with the ability to think quickly under pressure.Confident using Microsoft Office and capable of learning new systems and processes quickly.Previous experience in customer service, scheduling, planning, coordination, or administration would be ..... full job details .....