Planner

Planner (12-Month FTC) Keep Essential Repairs on Track and Make a Difference Every Day Are you an organised and proactive Planner who thrives in a fast-paced environment? Do you enjoy coordinating schedules, solving problems, and delivering an excellent service to customers? Reed Business Support are looking for a dedicated Planner to join a busy team. This is a fantastic opportunity to play a key role in ensuring repairs are delivered efficiently, operatives are utilised effectively, and customers receive a first-class service. Day-to-Day of the role: Schedule and plan repair works to ensure efficient use of operatives and resources. Track overdue tasks and support the team in meeting performance targets and KPIs. Coordinate operatives and subcontractors to ensure jobs are completed on time and fully equipped. Communicate effectively with residents to provide updates and manage expectations. Support the repairs team by identifying and escalating operational issues where required. Monitor workloads and assist with planning cover for absences and holidays. Maintain clear and accurate records across all systems. Deliver a professional, courteous, and customer-focused service at all times. Work collaboratively with colleagues to ensure service delivery standards are met. Support company procedures, maintain company assets, and provide cover for other Planners when required. What We''re Looking For To be successful in this role, you''ll have: Experience working in a ..... full job details .....