Planner

Shift Pattern
Rotating shifts:
Monday to Friday:
07:30-16:30
08:00-17:00
09:00-18:00
10:00-19:00
Saturday: 08:30-14:00 (1 in 3 rotation)
Saturday weeks are adjusted to maintain 40 hours. Flexibility is essential.

Role Summary
Responsible for optimising daily schedules for a field engineer workforce to meet service levels and customer expectations. Acts as a key contact for engineers and team managers, supporting operational efficiency and customer satisfaction.

Key Responsibilities
Maximise engineer utilisation and reduce travel time
Manage same-day planning and job prioritisation
Coordinate follow-up visits and parts ordering
Communicate effectively with internal teams and customers
Monitor job progress and resolve scheduling issues
Adapt to daily challenges and ensure resource efficiency

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.