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Permanent

Photocopier /Print Production Field Engineer

Uxbridge
money-bag £34000 - £37000/annum bonus,23 days, pension
Posted Yesterday

Role: Field Service Technician - MFDs / Photocopiers / Print Production
Located: Middlesex / Hertfordshire


About the Role:


We are seeking a skilled Field Service Technician to support a team in the Middlesex / Hertfordshire region . This is a fantastic opportunity to join a market leader / dynamic team delivering high-quality technical services and customer support.

The Candidate

To be considered for the position you must have strong experience within the office equipment industry as a field service engineer with experience carrying out service, repair and maintenance on MFD and / or PPD equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.

You must also have the following:

  • Ideally up to date manufacture training on MFDs / PPD Print Production
  • Networking capabilities


Key Responsibilities

  • Provide maintenance and repair on MFDs/MFPs/Print / PPD Photocopier devices
  • Carry out installations as and when
  • Escalate technical issues promptly to minimise equipment downtime.
  • Identify and report additional business opportunities during service visits.
  • Support customer relationships to enhance satisfaction and retention.
  • Manage vehicle stock to improve first-time fix rates and reduce losses.


Package

  • salary of up to -36,000
  • Bonus - -1,000 PA
  • 23 days holiday + BH
  • Full training
  • Van / Car + fuel card
  • Pension and flexible retirement plans.
  • Wellbeing support including EAP, medical cover, and lifestyle discounts.
  • Career development and lifelong learning opportunities.



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