Photocopier Field Service Engineer

Role: Field Service Technician - MFDs / Photocopiers / Print
Located: East Anglia - Norfolk, Suffolk, Peterborough

About the Role

We are seeking a skilled Field Service Technician to support a busy team in East Anglia . This is a fantastic opportunity to join a market leader / dynamic team delivering high-quality technical services and customer support.

The Candidate

To be considered for the position you must have strong experience within the office equipment industry as a photocopier engineer with experience carrying out service, repair and maintenance on MFD equipment. It is important that you are self motivated, have excellent customer service skills & flexible approach.

You must also have the following:

• Ideally up to date manufacture training on MFDs
• Networking capabilities

Key Responsibilities

• Provide maintenance and repair on MFDs/MFPs/Print / Photocopier devices
• Carry out installations as and when
• Escalate technical issues promptly to minimise equipment downtime.
• Identify and report additional business opportunities during service visits.
• Support customer relationships to enhance satisfaction and retention.
• Manage vehicle stock to improve first-time fix rates and reduce losses.

Package

• salary of up to -34,000
• Bonus - -1,000 PA
• 23 days holiday + BH
• Full training
• Van / Car + fuel card
• Pension and flexible retirement plans.
• Wellbeing support including EAR, medical cover, and lifestyle discounts.
• Career development and lifelong learning opportunities.

Apply Today
We receive a high volume of applications, so we encourage you to apply early to avoid missing out.