Philanthropy Officer

Job Title: Philanthropy Officer Reporting to: Philanthropy Manager Purpose of the Role The role of the Philanthropy Officer is to manage the gift administration and stewardship of supporters, lead on the stewardship of regular and individual givers, and support the Philanthropy Manager to grow the Individual Giving income stream for Chance to Shine. This includes responsibility for the coordination of individual giving campaigns, management of the administration of legacy gifts, and wider regular giving campaigns and appeals. Key responsibilities Supporter Care Ensure all donations are efficiently and accurately recorded and acknowledged in a timely fashion. Process all individual giving bank donations including website/third-party fundraising/gift-collection platforms and ensure they are efficiently and accurately entered onto our Raisers Edge database and processed (cash, cheques, credit cards, Direct Debits and vouchers) daily. Maintain accurate electronic supporter records including donations, personal details, Gift Aid declarations, communication preferences and any other data relating to their support. Write and update template thank you letters. Respond to donor enquiries and provide personalised information as and when requested. Work with the Philanthropy Manager and the Communications and Marketing team to develop the supporter care strategy, proactively identifying and implementing new ways of improving supporter care. Supporter Cultivation Coordinate ..... full job details .....