https://jobs.co.uk/job/pharma-operations-clerk-freightserve-recruitment--36e24378-e5c0-45e3-b8e6-ef25d2aabe81 RSS feed for Pharma Operations Clerk at Freightserve recruitment. en-gb Wed, 15 Jul 2026 22:12:10 GMT https://jobs.co.uk/job/pharma-operations-clerk-freightserve-recruitment--36e24378-e5c0-45e3-b8e6-ef25d2aabe81 https://jobs.co.uk/job/pharma-operations-clerk-freightserve-recruitment--36e24378-e5c0-45e3-b8e6-ef25d2aabe81 Sun, 12 Jul 2026 23:00:00 GMT Location: Slough | Salary: £33000 - £37000/annum | Type: Permanent | Freightserve-recruitment-are-looking-for-a-Pharma-Operator-for-a-wide-world-Freight- Forwarder-based-in-the-Slough,-Berkshire-area. Duties:- Monitor-and-manage-the-Operations-mailbox,-ensuring-all-enquiries-are- responded-to-within-agreed-service-levels. Maintain-accurate-and-up-to-date-shipment-files-and-records-in-accordance-with-company-procedures-and-compliance-requirements. Support-HMRC-and-Border-Force-audit-requirements-by-ensuring-all- operational-documentation-is-complete,-accurate,-and-readily-available. Investigate-and-resolve-billing-queries,-discrepancies,-and-operational- issues-within-agreed-timeframes. Escalate-operational-exceptions,-service-failures,-and-customer-issues-to-the-Operations-Manager-where-appropriate. Identify-operational-risks,-service-concerns,-and-improvement- opportunities-and-communicate-these-to-management. Support-the-Airfreight-Operations-team-in-ensuring-shipments-are-handled-efficiently-and-customer-requirements-are-met. Provide-excellent-customer-service-to-both-internal-and-external-customers-at-all-times. Liaise-with-customers,-overseas-partners,-carriers,-handling-agents,-and- suppliers-on-a-day-to-day-basis-regarding... Permanent