Personal Banker

We are inviting applications for Personl Banker position for an International Bank based in Birmingham Details has given below. Main Responsibility:To assist the branch in meeting its sales objectives by delivering 1st class customer care to existing clients and by the acquisition, and retention of new clients by developing and strengthening new clients'' relationships.Job Responsibility:Identifies and pursues sales opportunities through client referrals, the bank''s internal networks, corporate relationships, and personal network.Delivers superior customer service, promptly handling all calls and emails received; fosters strong customer relations and actively promotes the bank as the preferred provider of banking services.Establishes and maintains the highest level of customer care and delivery standards ensuring customer queries and complaints are addressed in a prompt and amenable manner and where applicable, directed to the relevant department on the client''s behalf.Identifies and pursues opportunities to cross sell products and services to existing clients, through regular telephone and/or face to face contact and on-going relationship building.Fosters and maintains a welcoming, professional and service oriented atmosphere within the banking hall.To support the branch''s business development initiatives by promoting and attending business development and sales events.To process ''new account'' applications including NRI, postal service and other miscellaneous service ..... full job details .....