Personal Banker

Job Title: Personal Banker Location: Wolverhampton (Fully Office Based) Salary: 25,500 per annum Contract: PermanentAbout the Role We are seeking a motivated and customer-focused Personal Banker to join our Wolverhampton branch. This role is central to delivering exceptional service to our existing clients, developing new client relationships, and supporting the branch in achieving its sales objectives.As a Personal Banker, you will be the first point of contact for customers - providing financial guidance, handling transactions, and promoting our products and services. Your ability to build trust, maintain professionalism, and go the extra mile will make you a valued member of our team.Key ResponsibilitiesProactively identify and pursue sales opportunities through referrals, networks, and events.Deliver outstanding customer service via phone, email, and face-to-face interactions.Handle customer queries and complaints promptly and professionally.Promote and cross-sell banking products and services to meet customer needs.Support business development initiatives, including attending events and networking activities.Process new account applications, service requests, and AML checks.Operate cash services, maintain accurate registers, and process remittances.Provide cover for colleagues when required and undertake delegated responsibilities from senior management.Skills and CompetenciesStrong networking and sales skills.Excellent interpersonal and communication skills (both ..... full job details .....