https://jobs.co.uk/job/permanent-case-handler-customer-service-office-angels--18ead7f4-1d91-4e3a-91dd-6c15a8f6520b RSS feed for Permanent Case Handler - Customer Service at Office Angels. en-gb Fri, 01 May 2026 21:50:09 GMT https://jobs.co.uk/job/permanent-case-handler-customer-service-office-angels--18ead7f4-1d91-4e3a-91dd-6c15a8f6520b https://jobs.co.uk/job/permanent-case-handler-customer-service-office-angels--18ead7f4-1d91-4e3a-91dd-6c15a8f6520b Thu, 30 Apr 2026 23:00:00 GMT Location: Durham | Salary: £24851/annum | Type: Permanent | Job Opportunity: Case Handler - Customer Service Location: Durham, DH1 Salary: -24,851 + Monthly Bonus after successful 6-month probation Contract Type: Permanent Hours: 9am - 5:30pm with a 1-hour lunch break. (37.5 hours per week) Are you ready to embark on a fulfilling career in the medical and health industry? Our client is looking for dynamic and motivated Case Handlers to join their team in Durham! This is your chance to make a meaningful impact while enjoying a supportive work environment. What You''ll Do: As a Case Handler, you will manage a portfolio of cases from start to finish while ensuring exceptional service delivery. Your key responsibilities include: Processing instructions accurately from the instructing party. Conducting client triages and coordinating with medical professionals. Managing communications with clients, treatment providers, and other stakeholders. Documenting case histories meticulously on our case-management software. Taking ownership of cases to ensure timely completion and invoicing. Why Join Us? Life Assurance: 4x salary coverage. Healthcare Benefits: Medical Cash Plan with Simply Health. Welln... Permanent