Performance Manager

Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive.

Job Title: Performance Manager

Location: Warwick / Hybrid

Contract Type: 6 months contract

Job Purpose

We''re working with a leading organisation operating in a complex, regulated environment to appoint a Performance Manager.

This is a high-impact leadership role responsible for shaping how performance is defined, measured, and understood at executive level. You will ensure senior leaders and the Board receive clear, timely, and high-quality insight that supports confident, evidence-based decision making.

You will combine strong analytical capability with strategic thinking, stakeholder influence, and people leadership-translating complex operational, financial, and commercial data into clear executive narratives.

What You''ll Be Doing

You will own and evolve the organisation''s performance management approach, ensuring it is robust, relevant, and aligned to strategic priorities.

Key responsibilities include:

Performance Framework & Governance

• Lead the design, operation, and continuous improvement of the performance management framework
• Ensure performance measures are clearly defined, consistent, and aligned to business objectives
• Review and refine performance reporting, forums, and governance to ensure they remain decision-focused
• Ensure alignment between performance management and wider organisational strategy

Executive Insight & Reporting

• Deliver high-quality performance insight to Executive and Board stakeholders
• Combine operational, financial, delivery, and external context into clear performance narratives
• Prepare and assure executive and board-level reports, packs, and presentations
• Ensure outputs are concise, accurate, and tailored to senior decision-making needs

Challenge & Continuous Improvement

• Act as a critical friend to the business, challenging assumptions and performance narratives
• Identify gaps or weaknesses in performance data and drive improvements
• Improve how performance is measured, reported, and understood across the organisation
• Promote a culture of continuous improvement and analytical excellence

Stakeholder Engagement & Leadership

• Work closely with Finance, governance, assurance, and functional teams
• Influence senior stakeholders and ensure joined-up performance insight
• Line manage and develop a team of Business Performance Analysts
• Set clear standards for analytical quality, insight, and delivery

What We''re Looking For

You will bring:

• Experience in business performance, MI, analytics, or management roles at a senior level
• Proven exposure to executive or board-level reporting
• Experience leading or developing analytical teams
• Strong understanding of performance management in complex or regulated environments (or transferable experience)
• Ability to design or improve performance frameworks, reporting, or governance structures
• Strong analytical skills with the ability to translate complex data into clear insight
• Confidence influencing senior stakeholders and challenging assumptions
• Excellent communication skills with strong narrative-building capability

Technical Skills

• Strong analytical capability using KPIs, metrics, and management information
• Experience with Power BI or similar reporting tools
• Advanced Excel and data interpretation skills
• Ability to synthesise complex quantitative and qualitative information into clear messages
• Experience producing executive and board-level reporting materials

Apply now!

Please be advised: if you haven''t heard from us within 48 hours, then unfortunately your application has not been successful on this occasion. We may, however, keep your details on file for any suitable future vacancies and contact you accordingly.

We use generative AI tools to support our candidate screening process. This helps us ensure a fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention.