Performance and Risk Director, SME Business Banking

Performance and Risk Director, SME Business BankingJoin to apply for the

Performance and Risk Director, SME Business Banking

role at

HSBC .

The base location for this role is

Maidstone .

The Performance and Risk Director will report directly into the Regional Director, fostering a strong risk-aware culture across the Relationship Manager population. They will manage the regional profile with key internal stakeholders to facilitate the execution of effective risk management strategies, anticipating emerging risks and implementing proactive measures.

The role holder will analyse local financial performance and market trends to inform growth strategies, driving a customer-obsessed mindset and embedding a high-performance culture throughout the region.

In This Role, You Will

Manage regional profile (WCRM, various risk stakeholders, i.e. Fraud, NFR, FR etc) to facilitate execution of customer deals, referrals and management of risk issues.

Foster a strong risk-aware culture across the BBRM regional team

Support LD’s / RM’s to undertake tailored customer risk assessments leading to more accurate credit evaluations and mitigation strategies

Coordinate regional investigations and root cause analysis for events / incidents / fraud. Lead regional response efforts during risk events / crises

Support and analyse local market trends and financial data to make informed decisions

Take a proactive approach to performance improvement and growth

Prepare and present local meeting packs as required, including MI tracking for local campaigns

To be successful in this role you should meet the following requirements:

Proven coaching and performance management skills

In-depth knowledge and experience of Corporate Lending

Extensive knowledge of the UK market, understanding the interplay between geopolitics and commercial outcomes, and connectivity with a range of stakeholders (i.e. customers, regulators, and employees).

Experience in driving team and individual performance to achieve customer and financial targets.

Excellent interpersonal, presentation and communication skills, with a particular emphasis upon inspiring, influencing and negotiating in dealing with clients and colleagues.

Ability to thrive in a high-pressure environment, meet role demands and make prompt and practical business decision, even in times of ambiguity, considering various perspectives and taking responsibility for outcomes.

Ability to understand a customers’ business and priorities and interact with business customers at all levels.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If You Have a Need That Requires Accommodations Or Changes During The Recruitment Process, Please Get In Touch With Our Recruitment Helpdesk

Email: hsbc.recruitment@hsbc.com

Telephone: +44 207 832 ..... full job details .....