https://jobs.co.uk/job/performance-amp-standards-manager-pro-staff-recruitment-ltd--dd8b27b7-c770-4fbf-93b6-59456c28d7c1 RSS feed for Performance & Standards Manager at Pro Staff Recruitment Ltd. en-gb Tue, 27 Oct 2026 05:04:51 GMT https://jobs.co.uk/job/performance-amp-standards-manager-pro-staff-recruitment-ltd--dd8b27b7-c770-4fbf-93b6-59456c28d7c1 https://jobs.co.uk/job/performance-amp-standards-manager-pro-staff-recruitment-ltd--dd8b27b7-c770-4fbf-93b6-59456c28d7c1 Mon, 26 Oct 2026 00:00:00 GMT Location: Olney | Salary: £40000 - £50000/annum | Type: Permanent | Performance & Standards Manager Location: Olney, Buckinghamshire Salary: £40,000-£50,000 DOE Working Hours: Monday to Friday, 8:00am-5:30pm Job Type: Full-time, permanent About the Role We are looking for an experienced Performance & Standards Manager to take ownership of performance, productivity and professional standards across sales and collections teams. This is a hands-on role suited to someone who has worked in a similar position and is confident carrying out regular floor walks, monitoring calls, reviewing employee performance and ensuring teams consistently meet the required standards. You will play a key role in maintaining a productive, professional working environment, identifying areas for improvement and holding individuals accountable for their performance. Key Responsibilities Carry out regular floor walks to monitor employee activity, productivity, professionalism and adherence to expected standards. Listen to and assess calls to monitor quality, performance, conduct and compliance with company procedures. Monitor individual and team KPIs, identifying performance gaps and areas for improvement. Challenge poor performance and addre... Permanent