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Permanent

People & Quality Manager

London
money-bag Negotiable
Posted Yesterday

OverviewWho are Kido?

Kido operates 19 nurseries in and around London. We are dedicated to providing the highest quality early years education and care possible. We create magical and engaging learning spaces infused with cutting edge pedagogy which are brought to life by great teachers who nurture and enhance every child’s innate curiosity, creativity and ability to be a lifelong learner. We believe that a combination of free and structured play, an engaging and interactive learning environment, and an abundance of love, care and attention provide the most solid foundation for children in their early years.

The role of People and Quality Manager:

We are looking for a fantastic People and Quality Manager who will nurture our people throughout their employee journey by delivering their training and being hands on supporting their career development.

We don’t have Area or Regional Managers at Kido, we aren\''t spreadsheet managing our teams or asking them to take day to day responsibility for nursery level PandL. We know that if we invest in our people and quality, then with the right support the numbers will look after themselves. We have People and Quality Managers who are instead focussed on getting the quality of care and education just right in their regions. We believe the best type of training is real time, observable, on the job, leadership role-modelling. Our People and Quality Managers work closely with our Performance Director, Head of People and our Chief Operations Officer, as a team we look after all elements of nursery operations.

Our People and Quality Managers are directly responsible for the effective leadership of Nursery Managers, providing coaching, mentoring and implementing robust action plans and performance management strategies to ensure excellence for our children and families. This includes role modelling leadership behaviours to positively impact teams engagement and staff retention. The difference between a good and a great nursery almost always boils down to interpersonal dynamics in the nursery and the culture a manager establishes through the way in which they tackle challenging situations. The role involves a lot of time in our nurseries embedding and empowering your teams. There is also the need for you to protect your time for strategy and development work. You will need to embrace managing competing demands effectively and navigating complicated trade-offs.

This is an exciting position for someone to join our training and quality team, someone who is a team player with lots of initiative, resilience and gumption who wants to make an impact in a way that really makes a difference to our people, children and parents.

What will you do?As one of our People and Quality Managers you will join a team who are committed to making people’s time at work as meaningful and fulfilling as possible, whilst driving the quality and educational delivery in your settings. Working closely with our other People and Quality Managers you will lead and manage your group of nurseries ensuring people, training and quality are at the forefront of our culture.

You will:

Provide exceptional leadership for our nursery management teams who you will line manage. Lead through culture, values, and behaviours, to drive excellence.

Spend time in every nursery, getting to know the teams so that you can embed best practices and role model from within the rooms.

Support with the daily operational challenges your teams face by being a hands on problem solver.

Empower your teams to succeed when you’re not there in person.

Ensure that teams are staffed and supported every day.

Take overall responsibility for your region\''s commercial performance including managing budgets and costs appropriately.

Ensure that your nurseries are always compliant with the Early Years Statutory Framework and have a sound knowledge and understanding of all early years legislation and guidance.

Take responsibility for ensuring that all nursery teams are fully compliant with their regulatory training and company inductions.

Identify training needs, additional requirements and personal development plans including coaching and mentoring for your managers. Ensure that your managers can utilise these techniques to support their own teams with personal development and career progression.

Take a lead role with Ofsted inspections in your nurseries and support inspections across the network.

Ensure that teaching is in line with the EYFS and that an interactive, engaging curriculum is being utilised.

Develop the soft skills within nurseries teams, deliver training through staff meetings, interactive workshops, one to one coaching and through actively demonstrating yourself.

Analyse the nursery\''s needs and develop inspiring training to further upskill the teams.

Support our people in their journey towards qualification, aiding our apprentices and EYITT students to achieve “sign off” by collaborating with our Qualification Lead.

Work closely to ensure that delivery and training needs are aligned across Kido UK.

Support our nursery teams through safeguarding concerns by advising them on next steps in contacting the appropriate bodies e.g. LADO or MASH. You will also lead in making sure all paperwork is complete and robust actions are followed up.

Who we look forWe believe in innovation and modern thinking. Our success depends on our energized passionate people. We are looking for people who share our vision for early childhood education.

You should be Early Years Level 3 qualified, DSL and First Aid trained and have held management positions, preferably within an Outstanding nursery.

You should be a highly resilient, positive influencer with the ability to motivate teams and individuals.

Whilst this role forms part of our nurseries support hub (head office) it will be predominantly nursery based across 6 of our settings.

Kido is committed to safeguarding and promoting the welfare of all children. Kido will ensure that our recruitment procedures meet the standards set out in our safer recruitment policy (available upon request) and our selection criteria prevents unsuitable people from gaining access to children. As part of our commitment to safeguarding and promoting the welfare of the children in our care successful candidates are expected to undergo pre-employment checks including an enhanced DBS and barred lists check.

* All applications will be considered in line with the Equality Act 2010

Because of the nature of this job, it will be necessary for the appropriate level of criminal record disclosure to be undertaken. Therefore, it is essential in making your application that you disclose any information requested in respect of applicable convictions and cautions (including, as applicable any reprimands or final warnings). This post may be exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, in which case applicants are not entitled to withhold information about convictions which for other purposes are ‘spent’ under the provision of the Act unless the conviction or caution is “protected” as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). Any such ‘protected’ conviction or caution is not subject to disclosure to employers, and cannot be taken into account. The fact that a pending charge, conviction, caution, reprimand or final warning has been recorded against you will not necessarily debar you from consideration for this role but any failure to disclose any such information will result in dismissal or disciplinary action.

Benefits

Opportunity for excellent career development

25 days holiday, plus 8 bank holidays. Rising to 30 days holiday (plus bank holidays) after 5 years

Your birthday off if it falls on a working day

Free childcare if your child attends one of our nurseries (subject to availability)

Company awards and celebrations

£1000 refer a friend bonus for recommending Kïdo

Perkbox account with access to many discounts and offers, including a free drink at Nero once a week, or a snack from Greggs!

Access to our 24/7 employee assistance programme including free structured confidential counselling sessions

Free membership to our Wellness hub with online workout and wellbeing classes

Cycle to work or electric car scheme

Length of service bonuses

Access to earnings as you work through our partner ..... full job details .....

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