People Operations Manager

Portfolio HR and Reward are currently recruiting for a People Operations Manager to join our client on a 12-month fixed-term contract. We are looking for a seasoned professional who can balance strategic oversight with the day-to-day delivery of a high-quality HR service.Reporting to the Head of Corporate Services, you will lead a dedicated team of three-comprising a People Operations Advisor, Assistant, and Coordinator. This role is split between Enfield (3 days) and Welwyn Garden City (1-2 days), making it an ideal move for a leader who enjoys being visible across sites and driving a consistent, high-standard employee experience. The Role As the subject matter expert for all things People Operations, you will oversee the entire employee lifecycle, ensuring that recruitment, onboarding, and offboarding processes are seamless and compliant. A significant part of your remit will involve managing complex employee relations cases, providing pragmatic guidance to managers, and ensuring risks are appropriately handled. You will also take ownership of HR data and systems, using analytics to create meaningful dashboards that help senior leadership make informed business decisions. Key ResponsibilitiesOperations and Strategy: Developing scalable HR processes and driving continuous improvement across all systems and workflows.Employee Relations: Managing disciplinary, grievance, and performance processes while coaching managers on best practice.Policy and Governance: Maintaining and ..... full job details .....