Pensions Service Delivery Manager

About the role: We''re looking for a dynamic and experienced Pensions Service Delivery Manager to take the lead on delivering exceptional pension administration services to a portfolio of high-profile clients. This Senior role is a key to managing operational teams, nurturing client relationships and driving continuous improvement across Defined Benefits, Defined Contributions, CARE, and hybrid Schemes. As a Pensions Service Delivery Manager, you''ll mentor managers, enhance processes, deliver key projects, and ensure service excellence - all while championing client satisfaction and commercial outcomes.Our client operates a flexible hybrid working arrangement, however, is open to consider flexible office attendance for the right candidate. What You''ll Be Doing: Supporting the Operations Manager to deliver high-quality pension services.Leading and mentoring Administration Manager to optimise team performance.Balancing quality, profitability, and long-term sustainability in service delivery.Driving recruitment, resource planning, and HR matters.Managing client relationships and overseeing complex scheme projects.Delivering strategic change initiatives and operational improvements.Contributing to company-wide innovation and system enhancements.What we''re looking for: Proven leadership in pensions administration (DB, DC, CARE, Hybrid schemes).Strong technical pensions knowledge and project delivery experience.Strong leadership skillsExcellent communication and problem-solving ..... full job details .....