https://jobs.co.uk/job/pensions-customer-administrator-call-centre-role-band-3-brook-street--272826e4-ef19-455d-af80-6a85781a0647 RSS feed for Pensions Customer Administrator - Call centre role (Band 3) at Brook Street. en-gb Mon, 05 Oct 2026 20:06:34 GMT https://jobs.co.uk/job/pensions-customer-administrator-call-centre-role-band-3-brook-street--272826e4-ef19-455d-af80-6a85781a0647 https://jobs.co.uk/job/pensions-customer-administrator-call-centre-role-band-3-brook-street--272826e4-ef19-455d-af80-6a85781a0647 Sun, 04 Oct 2026 23:00:00 GMT Location: Blackpool | Salary: £13.17/hour | Type: Permanent | Pensions Customer Administrator - Call centre role (Band 3) Service Area NHS Pensions Services - Inbound calls Location Bickerstaffe House Talbot Rd, Blackpool FY1 3AH In person assessment on 13th/ 14th October - MUST BE AVAILABLE ON THIS DATE Recruitment Information Pay: 13.17 per hour Hours: 37.5 hours per week, Monday to Friday between 8:00am and 6:00pm Band: Band 3 - Pay Step Point 1 Contract: Hybrid working, with regular office attendance required 2+ times a month expectation Training & Equipment: Full IT equipment package and comprehensive training will be provided. About the Role As a Pensions Customer Administrator, you will play a vital role in delivering an outstanding customer experience for NHS Pension Scheme members, employers and stakeholders. Working as part of a collaborative team, you will manage customer enquiries and pension casework across multiple service areas while ensuring accuracy, efficiency and compliance with NHSBSA policies and procedures. This is a varied and rewarding role requiring excellent communication skills, strong attention to detail and the ability to manage multiple priorities in a fast-paced environment. Y... Permanent