Pensions Administration Manager

Join us as a Pensions Administration Manager within our Outsourcing line of business based out of our Leeds office working hybrid.Are you are customer focussed, self-driven, and a people person who is keen to work in Pensions Admin Operations? The Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow.In WTW''s Outsourcing Business, Admin Operations consists of close to one thousand colleagues providing a pension administration facility for clients of varying size across a variety of complex schemes. The workforce consists of differing seniority levels, skill mixes, team sizes and talent pools delivering diverse operational models, processes, and procedures. Reporting into the Operations Manager, you will be responsible for the pension administration service delivery for a multi-client team.The Role This is a new role whose focus will be on providing an enhanced and empathetic delivery. From a member experience point of view, you will be the ''go to'' colleague for the client team and may be required to attend client/trustee calls discussing project deliverables that require a high level of customer care.Working with the sales team you will be the administration lead for new business pitches and will take part in the presentations to new prospects, which may require you to travel (travel expenses will be covered) to various locations within the ..... full job details .....