Pension Administrator - New Business Team

Pension AdministratorDo you have customer service experience within financial services and enjoy speaking to clients and advisers on the phone?We''re looking for a Pension Administrator to join a busy team, supporting clients and financial advisers with pension-related queries and administration. This role is ideal for someone with a background in finance, banking, investments, or pensions customer service who wants to build a long-term career in the industry.What You''ll Be DoingProviding high-quality customer service to clients and financial advisersHandling pension-related queries and requests from start to finishProcessing new business, transfers, and investment instructionsLiaising with internal teams, advisers, and providersEnsuring all work is accurate, compliant, and completed on timeBuilding strong relationships through clear and professional communicationWhat We''re Looking ForEssential: Customer service experience within financial services (e.g. banking, pensions, investments, insurance)Confident speaking to clients and advisers over the phoneStrong attention to detail and accuracyGood organisational and multitasking skillsComfortable working with numbers and systemsProficient in Microsoft Office (especially Excel)Positive attitude and willingness to learnWhat''s on Offer25 days holiday plus bank holidaysHybrid working (3 days office / 2 days home after probation)Private medical insurance (after 6 months)Life insurance (after 6 months)Pension scheme (after 3 ..... full job details .....