Pension Administrator

Pension AdminLocation - Remote working modeContract - until 30 November 2026.Key Responsibilities Provide a full Pensions administrative service ensuring accurate and timely processing of data and resolution of new and historic pension queries in line with deadlines and Service Level Agreements across a range of Pension Schemes.Ensure agreed standards, including expected behaviours are consistently met whilst maintaining good working relationships with both external and internal customers.Contribute to projects and activities to review administrative procedures and processes, applying and accepting change in the interests of efficiency.Specific Responsibilities Support the on-boarding process for new customers, taking action to ensure employee pension records are updated with required payroll information to avoid any pensionable service gaps.Take ownership of pension scheme queries, liaising with colleagues as appropriate to ensure accurately and timely resolutions are provided to customers.Manage queries resulting from the monthly pension submissions to all scheme providers, liaising with colleagues as required to ensure these are responded to within the current period.Process requests for pension estimates as appropriate within agreed timescales ensuring the relevant call is updated within the customer relationship portal.Support with any TUPE transfers, ensuring quality assurance and completion of relevant documentation as required by the scheme provider.Support the ..... full job details .....