Pension Administrator

Key-Responsibilities

Manage-Pension-Plans:-Oversee-the-administration-of-various-pension-plans,-to ensure they-are-compliant-with-regulations-and-organisational-policies.-

Record-Maintenance:-Maintain-accurate-records-of-contributions,-benefits,-and-plan-changes.-

Client-Communication:-Serve-as-a-point-of-contact-for-clients,-providing-guidance-and information-regarding-pension-related-inquiries.-

Process-Applications:-Review-and-process-retirement-applications,-ensuring-all-necessary- documentation-is-complete-and-accurate.-

Reporting:-Prepare-and-submit-required-reports-to-clients/advisors and regulatory-bodies.-

Qualifications

Experience:-Relevant-experience-in-pension-administration (2-to-4-years minimum).-

Skills

• Strong knowledge of pension schemes and regulations
• Excellent attention to detail and accuracy in data entry and calculations
• Proficient in using pension administration software and Microsoft Office Suite
• Effective communication skills to liaise with clients, colleagues, and external stakeholders
• Ability to prioritize and manage multiple tasks within deadlines
• Problem-solving and analytical skills to resolve complex pension queries
• Strong organizational skills to maintain accurate records and documentation
• Understanding of financial and numerical concepts for pension calculations
• Ability to work independently and as part of a team in a fast-paced environment
• Commitment to maintaining confidentiality and data protection standards

Day-to-day tasks

As a pensions administrator you will:

• answer customer queries by email, phone or letter
• use a computer system to check and update records
• calculate the amount of money people will receive
• process money paid towards a person''s pension
• transfer benefits from one pension to another
• arrange the payment of pensions
• keep up to date with pension and tax laws
• Supporting Investment and insurance administration