Payroll Support Administrator

About The RoleWe''re looking for a proactive and organised individual to join our payroll team in a newly created role. This is a great opportunity for someone with strong administrative or customer service experience who enjoys working in a fast-paced, collaborative environment.You''ll play a key role in supporting the delivery of payroll services within Publica and our partner Councils, helping to ensure smooth day-to-day operations. Working closely with the wider team, you''ll handle a variety of administrative tasks and respond to both internal and external queries.Key responsibilitiesRespond to queries from internal and external customers in a timely and professional mannerHelp meet operational demands in line with service level agreements (SLAs)Support employee benefits and recognition schemesAssist with the company absence line to ensure continuity of serviceProvide administrative support to the payroll team, assisting with payroll services for multiple clientsAbout youYou don''t need direct payroll experience - what matters most is your ability to stay organised, communicate clearly, and manage a varied workload with accuracy and attention to detail.A natural multitasker who can manage competing prioritiesComfortable working across different systems or organisationA team player with a proactive, can-do attitudeGreat attention to detailExperience in administration or customer service rolesThis is a part-time position (25 hours per week, 5 hours per day, Mon-Fri) with ..... full job details .....