Payroll Delivery Manager - Manchester/Newcastle/Glasgow (1568074) 1

Press Tab to Move to Skip to Content LinkLocation: ManchesterOther locations: Primary Location OnlyDate: Sep 18, 2025Requisition ID: 1645120At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.Payroll Delivery Manager - Newcastle Upon Tyne/Manchester/BelfastThe opportunity:We are looking for driven and ambitious Payroll Delivery professionals who are keen to develop a challenging and stimulating career. As a Payroll Delivery Manager you will be responsible for delivery of high quality and timely payroll services to a portfolio of clients ranging in size and complexity.This is an exciting role in our fast-growing UK Payroll Operate team. Payroll is a strategic growth driver for EY and therefore has senior leadership interest and support.Your key responsibilities:Ultimate responsibility for the end to end payroll process for a portfolio of clients ensuring that the payrolls are processed and submitted each pay period in a timely and accurate mannerUndertaking in-depth reviews of the work carried out by the payroll team prior to client deliveryAdvising on any technical payroll matters arising, such as termination payments, payrolling of benefits, statutory paymentsDealing with client and team queries in relation to payroll operations and ensuring that escalation procedures are in placeManaging team workloads and allocationsCounselling of staff including annual and in year reviewsPreparing client fee and budget details and ensuring the team comply with internal finance proceduresApproving BACS files for the payment of employeesDealing with the global team to coordinate payroll offeringsSet up and attending client meetings when requiredDeveloping additional services for payroll clientsWork with the implementation teams to ensure the smooth transition of new payroll clientsEffectively identify, manage, resolve, and mitigate key risks and issues impacting the clientdelivery, and acting as a point of escalation.Understanding of and complying with Quality and Risk requirements for professional service firmsWork with internal teams to ensure effective procedures are established for setup of internal and external systems, tools, and processes as part of the client transition process.There will be an opportunity to also be involved in pursuits if that is of interest to the candidateSkills and attributes for success:Solid UK Payroll technical knowledgeDemonstrable good project management and time management skills – balance multiple priorities by considering importance, level of urgency and other dependencies.A desire to take on responsibilityAssertive and proactive approach to the delivery of client engagementsAbility to network effectively within large organisations and build relationships with individuals and clientsAbility to utilise research effectively and explain complex subjects in a clear mannerAbility to build strong client relationships and committed to delivery of exceptional client serviceTo qualify for the role, you must have:Over 8+ years’ relevant hands-on experience in PayrollEnd-to-end Payroll knowledge and experience is a must within a high-volume payroll business (a bureau environment would be beneficial)Expertise in understanding payroll compliance, rules, and legislations in a multi-country environment and with up-to-date knowledgeKnowledge and hands on experience in Statutory payments/deductions and Pension contributions and their managementThorough understanding of upstream and downstream processes that impact Payroll.Good understanding of payroll compliance including AE, RTI, Apprenticeship LevyGood IT skills including experience of working with excel documents.A high level of accuracy and attention to detailGood workload management skills and an ability to work to deadlinesExperience of managing a teamPayroll qualifications e.g., Chartered Institute of Payroll Professionals (CIPP) preferredWhat we look for:Flexibility and good team working skillsStrong in both written and verbal communicationsHighly organised with excellent customer service skills and comfortable in a client facing environmentStrong IT skills and can adapt quickly to working with new technologiesProven capability to define, document and rollout procedures and processes across multiple departments and/or groups.Ability to work with internal/external customers globally and/or virtual basisAbility to support with the development of standard methodology, tools, and templates.What working at EY offers:We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:Support, coaching and feedback from some of the most engaging colleagues aroundOpportunities to develop new skills and progress your careerThe freedom and flexibility to handle your role in a way that’s right for youAbout EY:As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.Join us in building a better working world.Apply now.EY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.Select how often (in days) to receive an alert:EY refers to the global organization, and may refer to one or more, of the member firms of Ernst and Young Global Limited, each of which is a separate legal entity. Ernst and Young Global Limited, a UK company limited by guarantee, does not provide services to ..... full job details .....