Payments Officer

Job Title: Payments Officer Children ''Services and Adult Care ServicesStarting Salary: £25,583 opportunity to progress to £28,142 per annum (pro rata for part time)Hours: 1 x Full Time - 37 Hours and 1 x Part Time - 20 Hours per weekLocation: Stevenage/HybridContract Type: PermanentDirectorate: ResourcesAbout the teamOur Payments Team supports children, families, and wider Hertfordshire communities by ensuring accurate, timely, and efficient financial processing. Our vision is to deliver a reliable, person-centred payments service that enables frontline teams to focus on achieving positive outcomes for residents. We aim to provide a high-quality, transparent service that resolves payment issues quickly and helps maintain strong, trusted relationships with providers and service users.We are advertising for one fulltime role in the Children''s Services Payment Team and one part-time role in the Adult Care Services Payment Team. These Payment Officer roles are responsible for processing invoices relating to Children''s Services (CS) and Adult Care Services (ACS), reconciling direct payments, processing payment request forms, handling queries, and supporting colleagues to ensure the smooth and effective delivery of payment processes. These teams work closely with a range of internal and external stakeholders, including CS and ACS Brokerage and Commissioning, Social Workers, Leaving Care PAs, Business Partner Finance teams, providers, and Hertfordshire residents. These ..... full job details .....